Privacy Policy
Privacy Policy – NordraNordic
Last updated: 10.09.26
This privacy policy explains how NordraNordic, operated by KALSTAD NETTBUTIKK, processes personal data when you visit or shop in our online store.
We aim to process personal data in a secure, transparent and responsible manner.
1. Data Controller
KALSTAD NETTBUTIKK
Organization number: 932 391 996
Email: Nordranordic@gmail.com
KALSTAD NETTBUTIKK is the data controller for personal data processed in connection with NordraNordic.
2. What personal data do we collect?
When you shop with us, we may collect information necessary to complete the purchase, including:
- Name
- Delivery address
- Billing address if necessary
- Email address
- Phone number
- Order information
- Payment information
- Information about returns and complaints
- Communication you have with us
We only collect information necessary for the relevant purposes.
3. Why do we use personal data?
We may use your personal data to:
- Process and deliver your order
- Send order confirmation and other necessary information
- Process payment
- Handle returns, right of withdrawal, and complaints
- Contact you if necessary for the order
- Fulfill legal requirements
- Prevent misuse and fraud
- Improve and operate the online store
4. Payment
When you pay with Vipps, Visa, PayPal, or Klarna, necessary personal data may be shared with the relevant payment provider to complete the payment.
Payment providers process data in accordance with their own privacy policies and terms.
We do not store complete payment card details on our own systems.
5. Delivery
To deliver the order, we may share necessary information, such as name, address, and contact information, with Posten or other delivery companies used to deliver the order.
6. Legal basis
We process personal data on various legal bases, depending on what the data is used for.
This may include:
Fulfillment of contract:
To process and deliver your order.
Legal obligation:
When we must process or store data to comply with legal requirements, such as accounting regulations.
Legitimate interest:
When it is necessary, for example, to secure and manage the online store, as long as our interests do not outweigh your privacy interests.
Consent:
When processing requires your consent, for example, certain forms of marketing or the use of cookies.
7. Cookies
The online store may use cookies for the website to function, remember settings, and possibly analyze how the website is used.
Which cookies are used depends on the technical solutions and services NordraNordic has installed.
If we use analytics, advertising, or tracking tools that require consent, this will be handled in accordance with applicable rules.
8. Marketing and newsletters
If you sign up for a newsletter or give consent to marketing, we may use your email address to send you information and offers from NordraNordic.
You can withdraw consent to marketing at any time.
9. How long do we store the data?
We store personal data as long as necessary for the purpose for which it was collected.
Certain data must be stored longer because we are legally obliged to do so, for example, documentation related to accounting and bookkeeping.
When the data is no longer necessary and we do not have another legal basis for retaining it, it will be deleted or anonymized.
10. Your rights
Under privacy regulations, you have the right to, among other things:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion when the conditions for this are met
- Request restriction of processing in certain cases
- Object to certain forms of processing
- Data portability when the conditions for this are met
- Withdraw consent where processing is based on consent
You can contact us if you wish to exercise your rights.
Send your request to:
The Norwegian Data Protection Authority describes, among other things, the right to access, rectification, erasure, restriction, objection, and data portability.
11. Sharing with others
We may share necessary personal data with suppliers who help us operate the online store, including payment providers, shipping companies, technical providers, and accounting/administration services.
We do not share personal data with third parties beyond what is necessary to provide our services, fulfill legal requirements, or when you have given consent.
12. Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, loss, or misuse.
13. Complaint
If you believe that our processing of personal data does not comply with privacy regulations, you can contact us first.
You also have the right to complain to the Norwegian Data Protection Authority.
14. Changes
We may update this privacy policy if our services or regulations change.
The latest version will be available on NordraNordic.
Contact:
KALSTAD NETTBUTIKK
Org.no. 932 391 996
Email: Nordranordic@gmail.com